Strata Security and Concierge Services in Vancouver

Intercomlux’s security services in Vancouver, BC

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Check out our concierge security services in Vancouver and get a quote!

Are you a building manager looking for reliable security to ensure the safety of your building’s residents? Look no further than IntercomLux Security. We specialize in exceptional strata security and concierge services in Vancouver, offering professionally trained security guards to protect your property and ensure the safety of your guests and residents.

Our comprehensive strata & concierge services include 24/7 CCTV monitoring, on-site security guard services, mobile security services, concierge services, valet services, parking management, and mail & postal management. We examine your property's security weaknesses and needs during our onboarding process, then provide recommendations for security coverage based on our findings. Our goal is to give building management companies and tenants the security they require and deserve.

Our concierge staff do more than smile and wave when guests and residents walk in the door. They handle package deliveries, speak with tenants about property management issues, and carefully monitor the CCTV footage to ensure they have eyes on the parkade, amenities, and various common areas at all times. Our focus on service never comes at the expense of security surveillance.

Our security guards and concierge staff are professionally trained to enhance your guests’ experience and improve resident relations. We collaborate with strata corporations to create security plans that are tailored to their specific requirements. During our recruiting process, we ensure we are hiring professional individuals who understand the importance of hospitality, customer service, and security tactics.

Our strata & concierge services include:

  • 24/7 CCTV Monitoring

  • On-Site Security Guard Services 

  • Mobile Security Services 

  • Concierge Services 

  • Valet Services 

  • Parking Management 

  • Mail & Postal Management

Vancouver is well known for its booming real estate industry – with many award-winning buildings popping up all over the Lower Mainland. We protect many multi-building complexes to ensure the safety of guests and residents.  We examine a condo property's security weaknesses and needs during our onboarding process, then give recommendations for security coverage based on our findings. It's a multi-step process that's designed to give building management companies and tenants the security they require and deserve. 

Our concierge staff do more than smile and wave when guests and residents walk in the door (although they do that as well), they concentrate on who is coming and leaving the building, they handle package deliveries and speak with tenants about property management issues. Condo concierges not only improve resident experiences, but they also help Property Managers manage their workload. They can assist with day-to-day operational needs, provide administrative support, and function as a liaison between all visiting parties. They also carefully monitor the CCTV footage to ensure they have eyes on the parkade, amenities and various common areas at all times. A focus on service might often come at the expense of keeping proper and active security surveillance of the building, but not when you hire IntercomLux as your primary security provider. 

Improve Resident Relations 

With the number of pre-sale developments springing up in Vancouver and the surrounding Lower Mainland, concierge services are often a purchaser “must-have” for any well-managed, high-end building. Oftentimes, 24-hour concierge services are a developers most beloved sales tools for prospective purchasers. Concierges serve as the face of the building – they are the person who will greet your guests when they arrive and say farewell “thank you for coming,” when they leave. The concierge is responsible for responding to emergencies such as building maintenance issues, providing security coverage as well as taking calls from residents when issues, such as noise complaints, arise. When seeking a new building to move into, many residents require concierge services as a key feature of the building.  

An article from Forbes states, “Apartment and condo dwellers have come to expect services that make their lives easier. But in the luxury market, it’s a whole other game. Millennials looking for a healthy work-life balance are turning the multifamily market on its head. To maintain a competitive edge, developers are increasingly adding an extra level of concierge offerings to help residents reclaim their time — and their lives.” 

IntercomLux Security collaborates with strata corporations to create security plans that are tailored to their specific requirements. We provide individual officers, mobile patrols for single buildings, building complexes or parkades inside a development or multiple developments. Strata councils manage multiple complex issues each and every day and our job, as a leading security company in Vancouver, is to mitigate those issues and assess those complexities as we complete our onboarding process with an incoming client. 

During our recruiting process, we ensure we are hiring professional individuals who understand the importance of hospitality, customer service and security tactics. IntercomLux Security takes an industry-unique approach to hiring and training its guards and ensures all officers exude IntercomLux’s core values and enhance our clients’ pre-existing business environment. Check out our concierge security services in Vancouver and get a quote! 

Strata Security/Concierge Services 

Are you a building manager that needs security to ensure the safety of your building(s) residents? Are you looking for concierge services to provide a friendly face for your building’s lobby? IntercomLux not only provides professionally trained security guards but we also specialize in exceptional concierge services. We believe that concierge services aren’t just for hotels, your guests or residents deserve to feel safe and secure at all times while having the luxury of someone who is fully committed to keeping your building and the people who reside there happy. 

Vancouver is well known for its booming real estate industry – with many award-winning buildings popping up all over the Lower Mainland. We protect many multi-building complexes to ensure the safety of guests and residents.  We examine a condo property's security weaknesses and needs during our onboarding process, then give recommendations for security coverage based on our findings. It's a multi-step process that's designed to give building management companies and tenants the security they require and deserve. 

Our concierge staff do more than smile and wave when guests and residents walk in the door (although they do that as well), they concentrate on who is coming and leaving the building, they handle package deliveries and speak with tenants about property management issues. Condo concierges not only improve resident experiences, but they also help Property Managers manage their workload. They can assist with day-to-day operational needs, provide administrative support, and function as a liaison between all visiting parties. They also carefully monitor the CCTV footage to ensure they have eyes on the parkade, amenities and various common areas at all times. A focus on service might often come at the expense of keeping proper and active security surveillance of the building, but not when you hire IntercomLux as your primary security provider. 

IntercomLux Security takes an industry-unique approach to hiring and training its guards, ensuring all officers exude IntercomLux’s core values and enhance our clients’ pre-existing business environment. Check out our strata security and concierge services in Vancouver and get a quote today!